<< zurück zum Schulungskalender
Webinar: Boost the Quality of Handling Requests in Jira Service Management
// Webinar has already taken place.
Giving the workforce the right tools to deliver exceptional ticket service is an excellent way to improve team productivity.
Adding richer contextual information on Jira issues can undoubtedly empower employees and speed up the ticket service.
That’s why every business, small or large, is looking for the establishment of standardized processes such as quality management of every unit in the company and customer service requests as well.
How to provide more context in Jira issues in order to respond to requests, incidents, and changes rapidly?
Thanks to User Profiles for Jira [ https://marketplace.atlassian.com/app… ] and Customer and Organization Management for Jira Service Management [ https://marketplace.atlassian.com/app… ], businesses can reach the full potential of Jira Service Management and create an outstanding customer support experience.
In this webinar, you will learn more about the following:
- Use data in Azure AD to extend internal customers
- Use custom data to extend external customers
- How to upgrade agents’ work and save their time
- How to manage customers’ data with ease even on a large scale
For whom is the webinar interesting?
- Head of IT
- IT project manager
- IT administrators
Co-Founder & CEO appsvio