Communardo Software GmbH, Kleiststraße 10 a, D-01129 Dresden

Partner-Blog Tempo #DWSC20: Removing gaps in data and insights with Tempo and Jira

The #DWSC20 by Communardo will take place from November 3 - 5. For this conference Tempo has written this article as a partner blog.

In the past year, working from home went from being a perk to beco­m­ing a neces­sity due to the pan­de­mic. As a result, com­pa­nies has­tily star­ted adop­ting remote work as their new tem­porary way of ope­ra­ting. However, many of the pro­ces­ses that work wit­hin an office envi­ron­ment sud­denly disap­peared, often crea­ting gaps in pro­duc­ti­vity, opti­miz­a­tion, and profitability.

Or did they?

One of the obsta­cles com­pa­nies could be facing today might not necessa­rily be a loss in effi­ci­ency, but ins­tead be the loss of visi­bi­lity of data and pro­ces­ses cau­sed by the distancing of a company’s workforce.

Tools like Atlassian’s Jira lay a good foun­da­tion to resolve this gap, but pai­ring Jira with add-ons on the Atlassian Marketplace, such as the Tempo Suite, could help harness insights from a plethora of addi­tio­nal use cases. Today, we’ll explore how the Tempo Suite empowers Jira and remote teams by pro­vi­ding insights on where time is being spent, how it may help com­pa­nies bet­ter opti­mize avail­able resour­ces, and track the costs of projects.


Understanding where effort is spent

Remote work ine­vi­ta­bly chan­ges the way we inter­act and com­mu­ni­cate with each other, and how we work. As a result, it might be dif­fi­cult to quickly under­stand what the team is up to, how pro­jects are pro­gres­sing, and most import­antly, what needs to be prioritized.

One way to improve the shared under­stan­ding of the company’s expen­ded effort would be by harn­essing pro­ces­ses that pro­mote access to data and improve trans­pa­rency. This is where Tempo Timesheets comes into play.

This time tracking tool allows you to log time directly in Jira so you’ll be able to access, with the right per­mis­si­ons, data that can be use for a mul­ti­tude of use cases, some of which are:

  1. Understand where time is spent
  2. Track time for bill­able time and invoicing
  3. Measure CAPEX & OPEX


Most import­antly, the data allows you to drive busi­ness decisi­ons, mea­ning that you’ll have more ways to ensure the long-term health of the business.

Tempo Reports are a core Tempo func­tio­n­a­lity (comes with all Tempo Products), and allows you to aggre­gate rele­vant data to your use case. One way to think about Tempo Report is as a Pivot Table in Jira.

Now equip­ped with a way to gather accu­rate data, you’ll be able to quickly under­stand, through Tempo reports, how much time was spent for a cer­tain period of time by dif­fe­rent teams/projects/users.


Make the most out of your resources

While ever­yone is working remo­tely, it might also be har­der to manage the avail­able resour­ces and deter­mine whe­ther the team is working at full capa­city, whe­ther addi­tio­nal resour­ces are nee­ded, or if a pro­ject can be deli­ve­red on time.

Once again, working from home might impact the visi­bi­lity in the data and pro­ces­ses and allow for poten­tial unwan­ted data silos. One way to avoid this situa­tion would be to use a resource plan­ning tool, such as Tempo Planner, to pro­vide trans­pa­rency and opti­mize the allo­ca­tion of resour­ces directly in Jira (in this case, resour­ces refers to employees).


Tempo Planner allows you to create plans for yourself and others, as well as see what others are sche­du­led to work on in the future. In other words, you can allo­cate time to tasks and pro­jects to the team, see who is underworked/overworked and quickly see whe­ther the team has enough resour­ces avail­able to com­plete the pro­ject on time.

One of the big ques­ti­ons of the pan­de­mic is whe­ther working from home impacts pro­duc­ti­vity and effi­ci­ency. With Tempo Planner, it would be pos­si­ble to miti­gate some of the effects through the opti­miz­a­tion of avail­able resources.


Tracking Costs and maxi­mi­zing profitability

Finally, ano­t­her ele­ment that com­pa­nies should have a solid grasp on, espe­cially in times of remote work, per­tains to the data and insights sur­roun­ding costs. It’s important to have the abi­lity to deter­mine that effort is not going to waste and see the health of projects.

Through the other Tempo apps, we were to iden­tify where effort is being pla­ced and ensu­ring that pro­jects get deli­ve­red on time. That being said, Cost Tracker for Tempo Timesheets, pro­vi­des the trans­pa­rency requi­red to quickly aggre­gate rele­vant data from Jira and con­vert that into insights that will drive busi­ness decisions.


Since this app lever­a­ges the data from Jira and Tempo Timesheets, all you’ll need to do is to deter­mine the scope of the pro­ject that you’re try­ing to moni­tor, add the bud­get that should be used as a refe­rence point, and pro­vide the app with a cost/role. The tool will take care of the rest by auto­ma­ti­cally doing the calculations.

As a result you’ll no lon­ger be depri­ved of cru­cial mone­tary insights that dic­tate whe­ther a pro­ject is worth the effort.



As more com­pa­nies announce going fully remote for the long term (like Atlassian and Twitter) or remote for the time being (Facebook, Amazon, Google, Salesforce), others are decla­ring that they are beco­m­ing remote-first com­pa­nies (Upwork, Coinbase).

Some com­pa­nies offer opti­ons to work from home or in the office (Atlassian) while others will have no offi­cial office space and will only ope­rate remotely.

The ques­tion remains whe­ther com­pa­nies have the tools nee­ded to miti­gate gaps cau­sed by WFH. We’ve explo­red some opti­ons with Jira and the Tempo Suite to improve the trans­pa­rency of a com­pany and remove some poten­tial data silos to pro­mote pro­duc­ti­vity, effi­ci­ency, and profitability.

For more infor­ma­tion on Tempo, visit the web­site or book a demo with Communardo, one of Tempo’s offi­cial partners.


3. November 2020

Pin It on Pinterest