Sometimes JIRA add-ons cannot be updated using the Universal Plugin Manager or the startup fails due to strange plugin related errors. In such situations – and all other kinds of plugin related weirdnesses – manually deleting the JIRA plugin cache often helps to resolve the problems. In the following article we provide a step-by-step guide. So read on to see how to do this.
Step-by-step guide on deleting the JIRA Plugin Cache
- Stop JIRA
- Delete the following folders:
- Start JIRA
Quick warning: please do not delete the folder installed-plugins as this will result in errors. The procedure is the same for Linux and Windows Servers.